// CUSTOMER INFORMATION
Support & contact
Order questions. Software questions. We’re here.
Updated September 14, 2026
Game launch update
Our next launch focuses on the game. Game-only preorders are open: Digital Game $14.95, Standard Box $29.95, and Founder Box $49.95 USD, targeting December 2026. Navigator and Market Gateway are future projects. Any three-program Master Suite order already placed keeps its original promised contents; the existing suite-order information below continues to apply to those orders.
Contact Spinnaker Software
Email support@spinnaker64.com for preorder, payment, delivery, compatibility, and privacy questions.
EMAIL SUPPORT ↗Include your edition, PayPal transaction ID, purchase email address, and a short description of the issue. For software questions, include your C64 model, storage device, and network hardware if relevant.
Never send passwords, full card numbers, API secrets, or brokerage credentials.
Already placed a preorder?
Keep your PayPal receipt. An existing Master Suite payment reserves your selected edition for its announced December 2026 release; it does not provide an immediate download or shipment. Contact us if you need to correct your order details.